If you lose some important data on your iPhone after iOS 11 or iOS 11.1.1 update, you may want to get back them by restoring from the latest iCloud backup. But you may fail to restore from iCloud because of the complex process – you may easily ignore some important preparations before restore, or skip some necessary steps in the restoring process.
To help you easily restore from iCloud backup, below we list some basic tips to fix your problem. Additionally, we also offer one alternative way to securely access the contents in your iCloud backup files and transfer your selected items from Apple iCloud to your iPhone iPad (at the end of this post).
Related Reading: How to Restore iCloud Backup to New iPhone 8/X/7
Firstly, make sure your device is connected to Wi-Fi, because you can’t restore from iCloud over a cellular Internet connection.
If your iPhone is in reliable Wi-Fi network, you still can’t restore iCloud backup, you can try to fix it by simply resetting network settings. Head to Settings > General > Reset, and tap Reset Network Settings. Then, have a try again.
Your iCloud backup is stored on Apple server. Therefore, if the Apple iCloud server doesn’t work, you surely can’t get data from iCloud backup. So if you fail to connect iCloud, you can check whether there is some problem on iCloud server. To check the status, you can visit the Apple official server status page.
For example, if your iPhone is running in iOS 10, you can’t restore it from iOS 11 backup file.
If you’ve created iTunes backup before, you can get lost data back by restoring from iTunes.
If all solutions above don’t work out to fix your iCloud restore problem, there are some other methods, in which you can access content on iCloud. And below we will show you how to use iOS Data Recovery to get your wanted data from iCloud backup to your iPhone and iPad. And if you want to have a try, you can follow us.
Step 1. Download the free trial of this recovery app on your computer and connect your iPhone iPad to computer using USB cable.
Step 2. Click “Recover from iCloud” and login your iCloud by input the Apple ID and Password.
Step 3. After logging into your iCloud, you will see your synced data and iCloud backup. Just click into iCloud Backup to download backup file.
Step 4. Preview contents in backup file and recover them to your iPhone iPad or download them to computer
We do hope this post will be helpful. If you have other good tips to fix “can’t restore iCloud backup after iOS 11 update” issue, please feel free to share with us in comment section.
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